Ratings that vary
One location sits well above the rest, another trails behind, and each rating is the first thing a nearby customer sees.
Multi-location reputation
Every location. One reputation.
We manage reviews, Google profiles and posts across all your locations, so every one of them looks as good as your best.
Why locations drift apart
Every location has its own Google profile, its own reviews and its own rating. Customers don't see your network. They see the location in front of them, and they judge it on its own.
Replies that depend on who has time
One manager answers every review. Another hasn't replied in months. Customers read both.
Profile details out of step
Hours, phone numbers and photos change at one location and not the next, so some profiles end up out of date.
What's included
Done for you, across every location.
- Google Business Profile kept currentHours, services, photos, categories and descriptions checked and corrected for every location, then kept up to date.
- Review requests after every visit or jobEvery customer, at every location, is asked for a Google review after each visit or job.
- AI replies to reviews, with tone rules agreed with head officeEvery review gets a reply that follows tone rules you set once for the whole network, including how negative reviews are handled.
- Alerts when a review of 3 stars or below arrivesThe right person hears about it right away, so it can be looked at quickly.
- Weekly Google postsRegular posts on every location's Google profile, about one a week.
- Facebook and Instagram postingPosts for your Facebook and Instagram pages, planned with you.
- Listings kept consistent across the major directoriesThe same name, address, phone number and hours for each location, wherever customers look.
- Competitor comparisonHow each location compares with nearby competitors on ratings and reviews.
- A monthly report per location plus a network summaryEach location's reviews, ratings and profile activity, plus one summary for the whole network.
How it works
Free network snapshot
We look at up to 10 of your locations and show you what to fix first.
We agree the plan and tone rules with you
With head office, we agree which locations are included and how review replies should sound.
We connect and clean up every location
You add our team as a manager on each Google profile, and you stay the owner. We correct every profile and line up the listings.
It runs every month, with reports
Review requests, replies, alerts and posts run every month, and you get a report per location plus a network summary.
Pricing
Custom, quoted per network, based on your number of locations.
Free network snapshot
Get your free network snapshot
A free look at up to 10 of your locations: ratings, reviews, replies, profile issues and how you compare with nearby competitors, with what to fix first. No cost and no obligation.
Questions
How many locations can you manage?
We work with networks of every size, from a few locations to many. Pricing is quoted per network, based on your number of locations, and the free network snapshot looks at up to 10 of them.
Do we stay the owner of our Google profiles?
Yes. You add our team as a manager on each location's profile, and you always stay the owner.
Who replies to reviews, and how is the tone agreed?
Every review gets an AI reply that follows tone rules we agree with head office before any reply goes out, including how negative reviews are handled. The same rules apply to every location, and they can be adjusted later.
Can head office see every location?
Yes. The monthly network report shows every location, with a report for each one and a summary for the whole network.
Do you guarantee ratings or rankings?
No. No one can honestly promise ratings or rankings. We keep every location accurate, active and answering its reviews, and the reports show how each one is doing.