Instant replies
Every inquiry form creates a contact and sends an instant reply, by email, and by text once your business number passes carrier verification.
Lead Follow-Up Marketing and Tracking
Every inquiry gets an instant reply and you get each lead's details by email. With Business Growth System or Complete Business Growth System, every lead is also tracked in one place.
Who it’s for
Service businesses that get inquiries through their website and want each one answered right away, even on a busy day.
If leads reach you through calls, chat, forms and social media and it's hard to keep track of them all, tracking brings them together.
What it does
Lead details by email
Every lead's details are sent straight to your email.
Tracking and a weekly summary
Every lead from calls, your website, chat, forms and social media is tracked in one place, with a weekly email of new leads, bookings and no-shows.
How it works
Someone fills in a form
A contact is created for them straight away.
They hear back instantly
An instant reply goes out by email, and by text once your number passes carrier verification.
You get the details
The lead's details arrive in your email.
Everything in one place
With Business Growth System and Complete Business Growth System, leads from every channel are tracked together and you get a weekly summary email.
Which plan includes it
Instant replies and lead details come with all three plans below. Lead tracking and the weekly summary come with two of them.
- Instant replies and lead detailsIncluded in Front Desk, Business Growth System and Complete Business Growth System.See plans and pricing
- Lead tracking and weekly summaryIncluded in Business Growth System and Complete Business Growth System.See plans and pricing
For prices and everything each plan includes, see Plans & Services.
Questions
What happens when someone fills in my inquiry form?
A contact is created for that person straight away, and an instant reply goes out by email. The lead's details are sent straight to your email.
Can the instant reply be a text?
Yes, once your business number passes carrier verification. Until then, the instant reply is sent by email.
Where are new leads sent?
Every lead's details are sent straight to your email. With Business Growth System or Complete Business Growth System, every lead is also tracked in one place.
Which channels does lead tracking cover?
Lead tracking covers leads from calls, your website, chat, forms and social media, all in one place. It's included in Business Growth System and Complete Business Growth System.
What's in the weekly summary?
The weekly summary email lists your new leads, bookings and no-shows for the week. It comes with Business Growth System and Complete Business Growth System.
Can my team see the leads?
Yes, team members can get their own logins to the free LeadConnector app, where leads can be viewed and responded to. If you prefer, you can get updates by email only.
Which plans include lead tracking?
Lead tracking is included in Business Growth System and Complete Business Growth System. Front Desk includes instant replies and lead details by email.