Automatic review requests
After each job or appointment, your customer gets an email asking for a Google review.
Google Review Marketing and Management
Every customer is asked for a review, every review gets a reply in your voice, and your reviews show on your website.
Who it’s for
Service businesses that want an honest, steady way to ask for Google reviews and keep up with replies, without doing it all by hand.
We ask every customer, never only the happy ones, and we never offer incentives for reviews.
What it does
AI replies to every review
Each review gets a reply that follows tone rules we set with you, including how negative reviews are handled.
A review widget
A widget for your website that shows your Google reviews to visitors.
How it works
Agree on your tone
We set the rules for how replies should sound with you, including how to respond to negative reviews.
Reach past customers
At setup, a one-time campaign asks your past customers for Google reviews.
Ask after every visit
From then on, an email review request goes to every customer after each job or appointment.
Reply and display
New reviews get an AI reply that follows your tone rules, and the widget shows your reviews on your website.
Which plan includes it
Google Review Management is part of Google Growth, and parts of it come with our plans.
- Part of Google GrowthGoogle Growth: $297/month + $497 setup, plus applicable taxes.Get started
- As part of a planAlso included in Complete Business Growth System. Business Growth System includes automatic Google review requests.See plans and pricing
For prices and everything each plan includes, see Plans & Services.
Questions
Can you promise a number of reviews or a higher star rating?
No, we make sure every customer is asked for a review, but how many reviews you get and what they say is up to your customers. We never promise a number of reviews or a rating.
Do you only ask happy customers for reviews?
No, every customer is asked for a review. We never offer incentives in exchange for reviews.
How are customers asked for a review?
After each job or appointment, your customer gets an email asking for a Google review. The review request goes to every customer, every time.
Can review requests go out by text?
Google Growth sends review requests by email. A text is used only if your business number has already passed texting verification through another plan.
Can you ask my past customers for reviews?
Yes, at setup a one-time campaign asks your past customers for Google reviews. After that, a review request goes to every new customer after each job or appointment.
What happens with a negative review?
A negative review gets a reply too. How negative reviews are handled is part of the tone rules we agree on with you before any reply goes out.
Can I change the tone of the review replies later?
Yes, the tone and rules for review replies are set at setup and can be adjusted later. Changes to the tone or rules use your two monthly adjustments.
Which plans include Google Review Management?
Google Review Management is part of Google Growth and is also included in Complete Business Growth System. Business Growth System includes automatic Google review requests.