AI replies, 24/7
Messages to your Facebook Page and Instagram account are answered around the clock.
Facebook and Instagram Marketing Messaging
Messages to your Facebook Page and Instagram account get a reply at any hour, and people are pointed to book.
Who it’s for
Service businesses that get questions through Facebook or Instagram but can't always reply quickly.
It also suits businesses that post regularly and want people who comment to hear back from them directly.
What it does
Pointed to book
Replies point people to book, so a conversation can move toward an appointment.
Comment-to-message
When someone comments a keyword you've chosen on a post, they get a direct message automatically.
How it works
Connect your accounts
We connect your Facebook Page and Instagram account.
Choose your keywords
You pick the keywords that should send a direct message when someone comments them on a post.
Messages get answered
From then on, AI replies to messages 24/7 and points people to book.
Which plan includes it
Facebook and Instagram AI messaging comes with the plans below.
- Included inBusiness Growth System and Complete Business Growth System.See plans and pricing
For prices and everything each plan includes, see Plans & Services.
Questions
Which accounts do you connect?
We connect your Facebook Page and your Instagram account. Messages to both are then answered around the clock.
How does comment-to-message work?
You choose a keyword, and when someone comments that keyword on one of your posts, they're sent a direct message automatically. You pick which keywords trigger a message.
When does Facebook and Instagram messaging reply?
Facebook and Instagram messaging replies any time, 24/7, including evenings and weekends. Messages to your Facebook Page and Instagram account get a reply at any hour.
Where do the replies send people?
Replies point people to book, so a conversation can move toward an appointment. With online booking, people land in the same booking calendar as your calls and website.
Can I control what the AI replies say?
Yes, the tone and rules for AI replies are set with you at setup and can be adjusted later through your two monthly adjustments. You can also view and respond to conversations in the free LeadConnector app.
Which plans include Facebook and Instagram messaging?
Facebook and Instagram AI messaging is included in Business Growth System and Complete Business Growth System. Leads from social media are also tracked with your other leads in those plans.